Who we are

If you are a Limber worker or hirer, this policy applies to you. Limber, or Limber Jobs Limited is registered as a data controller at the UK Information Commissioner’s Office under number ZA266215.

1.1 – This privacy policy is incorporated into the Limber Worker Terms and Conditions and the Limber Hirer Terms and Conditions.  Unless otherwise stated, capitalised words in this Privacy Policy have the same meaning as set out in Limber’s Worker Terms and Conditions or Limber’s Hirer Terms and Condition.

1.2 – You consent to Limber holding and processing data relating to You for legal, personnel, administrative and management purposes including the processing of any “sensitive personal data” as set out in the table below and the remainder of this document (together, “YOUR INFORMATION”),

What personal data we collect and why we collect it

Part of the product

Data collected

Purpose

Legal basis of processing

Workers on the limber app

Sign up

Name

On worker profiles

Performance of our services/Contract, legal obligation, consent, legitimate interest

Email address

For notification emails and general contact and to let You know about system updates, new features and important info.

Performance of our services/Contract, consent, legitimate interest

Password

Encrypted at rest using PBKDF2

Performance of our services/Contract, consent, legitimate interest

Create basic profile

Profile picture

On worker profiles and for right to work checks

Performance of our services/Contract, consent, legitimate interest

“introduce yourself”

On worker profiles

Performance of our services/Contract, consent, legitimate interest

Phone number

For general contact

Performance of our services/Contract, consent, legitimate interest

Experience

Venue experience

Venue type

Start year

End year

The roles you did there

Text description

On worker profiles

Performance of our services/Contract, consent, legitimate interest

Skills

Self selected level of experience

On worker profiles

Performance of our services/Contract, consent, legitimate interest

Education

Level

Name of university

Start year

End year

On worker profiles

Performance of our services/Contract, consent, legitimate interest

Training

Free text

On worker profiles

Performance of our services/Contract, consent, legitimate interest

Right to work checks

Passport photo

Nationality

Date of birth

Gender

DOB

NI number

For right to work checks

Performance of our services/Contract, legal obligation, consent, legitimate interest

New joiner information

New joiner survey re benefits and student loans etc.

For payroll

Performance of our services/Contract, legal obligation, consent, legitimate interest

Using the platform

The time users visit each page of the app or touch each button in the platform

We store and analyse this to address complaints, bugs and to make improvements.

Performance of our services/Contract, consent, legitimate interest

Shifts worked

Timesheets

Total earnt

For payroll

Performance of our services/Contract, consent, legitimate interest

Account number and sort code

For payroll

Performance of our services/Contract, consent, legitimate interest

Ratings and feedback for each shift

On worker profiles

Performance of our services/Contract, consent, legitimate interest

Message history

For compliance reasons and to resolve issues.

Performance of our services/Contract, legal obligation, consent, legitimate interest

Hirers on the limber app

Sign up

Name

For identity purposes

Performance of our services/Contract, legal obligation, consent, legitimate interest

Email address

For notification emails and general contact and to let You know about system updates, new features and important info.

Performance of our services/Contract, consent, legitimate interest

Password

Encrypted at rest using PBKDF2

Performance of our services/Contract, consent, legitimate interest

Business name

For due diligence reasons to ensure that hirers are legitimate

Performance of our services/Contract, legal obligation, consent, legitimate interest

Phone number

For general contact and to resolve issues and complaints

Performance of our services/Contract, legal obligation, consent, legitimate interest

Settings

Invoice CC email

For billing purposes

Performance of our services/Contract, consent, legitimate interest

Venue address

For due diligence reasons to ensure that hirers are legitimate

Performance of our services/Contract, legal obligation, consent, legitimate interest

Using the platform

The time users visit each page of the app or touch each button in the platform

We store and analyse this to address complaints, bugs and to make improvements.

Performance of our services/Contract, consent, legitimate interest

Venue names

Necessary for workers to understand where to go and for safety reasons

Performance of our services/Contract, legal obligation, consent, legitimate interest

Shifts drafted and shifts posted

For the fundamental performance of the platform

Performance of our services/Contract, consent, legitimate interest

Money owed

To collect payment via payment method

Performance of our services/Contract, consent, legitimate interest

Ratings and feedback for each shift

On worker and hirer profiles

Performance of our services/Contract, consent, legitimate interest

Invoices

To track payment

Performance of our services/Contract, legal obligation, consent, legitimate interest

Message history

For compliance reasons and to resolve issues.

Performance of our services/Contract, consent, legitimate interest

What we do with your data

1.3 – We may need to provide Your Information to those certain third parties (such as advisers), regulatory authorities, governmental or quasi-governmental organisations and potential purchasers of Limber or any part of its business.

1.4 – We may need to transfer Your Information outside the European Economic Area for purposes connected with the performance of this agreement only.

1.5 – We use Your Information in order to:

1.6 – Sharing Your information:

1.7 – Changes:

We may change how we collect and then use Personal Information at any time and without prior notice, at our sole discretion. We may change this Privacy Policy at any time. If we make material changes to the Privacy Policy, we will notify You either by posting the changed Privacy Policy on the Platform or by sending an email to You. You continued use of the Limber App will constitute acceptance of any such changes.

What rights you have over your data

1.8 – Your choices:

1.9 – Your rights:

You can exercise your rights by sending us an email at admin@limber.work.

Where we send or store your data

1.10 – We have physical, electronic, and managerial procedures to safeguard and secure the information we collect.

1.11 – But please remember:

1.12 – The personal data we collect is processed at our offices in Bristol and in any data processing facilities operated by the third parties identified below.

1.13 – By submitting your personal data, you agree to this transfer, storing or processing by us. If we transfer or store your information outside the EEA in this way, we will take steps to ensure that your privacy rights continue to be protected as outlined in this Privacy Policy.

Third parties who process your data

1.14 – Tech businesses often use third parties to help them host their application, communicate with customers, power their emails etc. We partner with third parties who we believe are the best in their field at what they do.

1.15 – When we do this, sometimes it is necessary for us to share your data with them in order to get these services to work well. Your data is shared only when strictly necessary and according to the safeguards and good practices detailed in this Privacy Policy.

1.16 – Here are the details of our main third-party service providers, and what data they collect or we share with them, where they store the data and why they need it:

Part of the product

Data collected

Purpose/who it is shared with

Legal basis of processing

Both workers and hirers

Intercom

IP address

Name

Email address

Data passed from Segment to Intercom

Intercom for the purposes of customer care

Performance of our services/Contract, consent, legitimate interest

Mixed Panel

IP address

Data Analytics

Mixed panel for the purposes of product improvement

Performance of our services/Contract, consent, legitimate interest

AWS

Platform database

Platform logs

AWS for the fundamental performance of the platform

Performance of our services/Contract, consent, legitimate interest

One Signal

Phone make and model

OneSignal for the purpose of push notifications for the platform

Performance of our services/Contract, consent, legitimate interest

Slack

Business name

Message history

Shifts posted/worked

Ratings and feedback for all shifts

Slack for the purpose of product improvement

Performance of our services/Contract, legal obligation, consent, legitimate interest

Google Analytics

IP address

Country

Device make and model

Google Analytics for the purpose of product improvement

Performance of our services/Contract, consent, legitimate interest

Hotjar

Session recording of visits to limber.work

Hotjar for the purpose of product improvement

Performance of our services/Contract, consent, legitimate interest

Segment

Data pass through to other 3rd party products

Segment for the purpose of product improvement

Performance of our services/Contract, consent, legitimate interest

Google

Data extracts from workers for the purposes of:
– right to work checks (when not properly carried out in app)
– payroll
– improving the service

Google for the purposes of storage of data

Performance of our services/Contract, consent, legitimate interest

Hirers on the limber app

Full Story

IP address

Name

Session recording of visits to the platform

Full Story for the purposes of product improvement

Performance of our services/Contract, consent, legitimate interest

Sage Pay

Card number

Expiry date

CVC number

Card billing address

Sage Pay for the purposes of secure payment

Performance of our services/Contract, consent, legitimate interest

GoCardless

Account number

Sort code

GoCardless for the purposes of secure payment

Performance of our services/Contract, consent, legitimate interest

Workers on the Limber App

Rollbar

Application logs

Rollbar for the purpose of product improvement

Performance of our services/Contract, consent, legitimate interest

Firebase

Email address

Firebase for authentication on the platform

Performance of our services/Contract, consent, legitimate interest

Brightpay

All data required to execute payroll including, name, address, national insurance number, new joiner information, amount owed, tax code

Brightpay to execute payroll

Performance of our services/Contract, legal obligation, consent, legitimate interest

Telleroo

Name, email address, amount owed, account number, sort code

Telleroo to pay workers

Performance of our services/Contract, legal obligation, consent, legitimate interest

Session Stack

IP address

Name

Session recording of visits to the platform

Session Stack for the purposes of product improvement

Performance of our services/Contract, consent, legitimate interest

Typeform

All new joiner information

Typeform for the purposes of the running payroll

Performance of our services/Contract, consent, legitimate interest


Download Privacy Policy | Last updated: 1 January 2019