F.A.Q.

Contact us

If you can’t find the answer you’re looking for, please contact us:

 

e: admin@limber.work

t: 0117 251 0088

Posting shifts and events on limber

 

How much does it cost?

You pay worker wages, and all employment related costs. Then you pay just 10% of your shift cost on top. Further discounts are available with our subscription model – please contact one of the team for more details.

 

How and when do I pay?

You have 2 options. You can pay by card after each shift or set up a direct debit and you’ll be charged weekly. You can set up your direct debit here. Whichever way you pay, you can access your invoices via your account.

 

When I post shifts and events, who employs the staff?

Technically speaking, they’re employed by limber as workers. That means they’re covered under limber’s insurance policies. But it also means that you can use the platform safe in the knowledge that there’s nothing dodgy going on.

 

How do ratings work?

After each shift or event, workers and employers both have the chance to rate each other and provide some text feedback. These ratings appear on everyone’s profile.

Posting job ads on limber

 

How much does it cost?

Job postings are free right now!

Working on limber

 

When do I get paid for shifts and events?

Payroll runs weekly and you can track what you pay via the app.

 

I want to work a shift or event. Why do I need to provide my passport?

limber is legally obliged to collect your right to work documents. Until you have provided these, then you won’t be able to work any shifts or events.

 

I need to cancel a shift, what do I do?

You can cancel via the app. However, if you do so at the last minute, a “late cancellation” will be applied to your profile and it might harm your ability to get shifts in the future.

 

How do ratings work?

After each shift or event, workers and employers both have the chance to rate each other and provide some text feedback. These ratings appear on everyone’s profile.

 

What if I think a rating is harsh?

We’ve tried really hard to create a fair ratings system. It’s out of 3 – 1 means “nothing personal, you just weren’t a good fit for them”; 2 means “good job, you did what was asked of you”. 3 means: “boom! you were fantastic and they’d love to have you back”. However, if you think you’ve been unfairly treated. Please do get in touch and we’ll hear you out. We may not be able to change the rating, but maybe we’ll have some tips for you.